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Tyson Foods Honored as SUSE Customer of the Year

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Every year, SUSE honors 4 companies worldwide, one in each region of the globe: Latin America, APAC, EMEA and North America. Recipient companies are recognized for “ defining the future:” using SUSE open source solutions for IT transformation, increased business agility and continuity. 2016 award recipients are :

Ach á Laboratorios Farmaceuticos S.A. &ndash Latin America
Nan Shan Life Insurance Co. Ltd. &ndash APAC
SAP SE &ndash EMEA
Tyson Foods Inc. &ndash North America

“ As a group and individually, these honored organizations were able to operate more efficiently, create new products and services faster and ultimately beat their competition by harnessing the power and flexibility of open source platforms,” said Ronald deJong, SUSE President of Sales.

Patrick Swartz, Lead Technical Analyst at Tyson Foods, who also happens to be a member of the Linux Journal Editorial Advisory Board, was in attendance at SUSECon to “ accept” the honor on Tyson Food’ s behalf and also present a session on SUSE Manager 3 & SaltStack at Tyson Foods. Tyson was an early participant in the beta program for SUSE Manager3 and Patrick’ s team dove head first into the new SaltStack tools for systems management as they went through a large-scale platform migration for some of their mission critical systems. More on that later.

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Frequently asked questions ( 5 )

Q

What is new in the Subscription Management Tool as part of the SUSE Linux Enterprise 12 release?

A

There is no Subscription Management Tool (SMT) 12. However, as part of the SUSE Linux Enterprise Server 12 and SUSE Customer Center (SCC) launch, SUSE is providing a maintenance update to Subscription Management Tool for SUSE Linux Enterprise 11 SP3. This maintenance update enables SMT to register SUSE products with SCC and makes possible a smooth migration from NCC to SCC.

Q

How do I compare the SMT System Registration report to SCC?

A

Initialize SMT server
From the SMT server, open a shell window and enter the following:
$> smt scc-sync
View the list of SMT registrations. From the SMT server, open a shell window and enter the following:
$> smt list-registrations--verbose
Log into the SCC url: scc.suse.com
Go to the Systems tab
Validate the list of systems (all systems in SMT should appear in SCC) and compare the SMT System Registration Report and the SCC listing for systems.

Q

Whom do I contact about how to use SMT?

A

You have multiple options to renew your SUSE Linux Enterprise subscription.
On the SUSE Support site, you'll find an extensive knowledgebase, and you can open a service request if you need further help.

Q

What if SMT has registrations which I do not see in SCC?

A

One possibility is that you have one or more provisional subscriptions.

Provisional subscriptions are temporary subscriptions that are auto-created when a server is registered without a subscription code. Since these subscriptions are temporary, they do not appear in SCC.

When servers are still associated with provisional subscriptions, SMT displays these subscriptions so you can properly manage them.

Q

How do I get a report of available subscriptions and usage from SMT?

A

From the SMT server, open a shell window and enter the following:

$> smt report
With SCC this report is not yet available. We're working on fixing this, and we apologize for the inconvenience.

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