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How to create Ring Groups on AI SmartCaller

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To Create Ring Groups On AI SmartCaller

Introduction :

The Ring Groups feature is one of the most advantageous options within the AI SmartCaller system. This feature facilitates incoming calls to be distributed among the members of a defined group, which is identified by a single extension. When a call is directed to this newly created extension, all group members will receive the call simultaneously. Let us now proceed to explore the setup process for the Ring Groups feature in AI SmartCaller.

Procedure :

Step 1: Select Cloud PBX snap1

Step2: Click on Ring groups snap2

Step3: Click on create ring groups snap3

Step4: Enter the essential details and click save snap4

Step5: Open the 3 microSIPs snap5

Step6: Now make a call to 123 snap6

Snap7: The call will come to the group members snap7

Conclusion:

We have reached the end of this article. In this guide, we have walked you through the steps required to create ring group on AI SmartCaller. Your feedback is much welcome.

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Frequently asked questions ( 5 )

Q

What is an AI SmartCaller Ring Group?

A

AI SmartCaller Ring Group is a type of telephony and communication platform that allows multiple Asterisk servers to be connected, enabling distributed call centers, virtual PBXs, and other advanced telephony features.

Q

What is the primary function of AI SmartCaller?

A

AI SmartCaller is a free Unified Communications solution that combines IP-PBX, Call Center, AI Messaging, and Campaigns.

Q

How do I create a Ring Group in AI SmartCaller?

A

To create a Ring Group in AI SmartCaller, you need to go to the "Cloud PBX" in the side nav bar, click on "Ring Groups," and select Create Ring Group. Then fill out the required information (e.g., group Number, member extensions, ring strategy, ring time).

Q

What is a Ring Strategy in AI SmartCaller?

A

In AI SmartCaller, a Ring Strategy refers to the logic used to determine how incoming calls are routed within a Ring Group. Common strategies include ringall, leastrecent, fewestcalls, random, rrmemory, rrordered, linear, wrandom.

Q

Can I integrate AI SmartCaller with other platforms or systems?

A

Yes, AI SmartCaller offers various integration options, such as API connections for custom applications.

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