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How to configure Inbound route on issabel

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Inbound route configuration on issabel

Inbound routing is one of the key pieces to a functional PBX. The Inbound Routes module is the mechanism used to tell your PBX where to route inbound calls based on the phone number. This module is used to handle SIP,and analog inbound routing. Setting up inbound routing properly is a critical step in the deployment of a PBX system.

To configure

You need to configure an inbound route so that Issabel knows how to handle received calls. Navigate to left hand menu & select Inbound Routes. 1 2

Scroll down to Set Destination. This is where you decide from where you want to redirect incoming calls.. Select from the dropdown box and click Submit to save your changes and complete the setup. 3 4 5 6 7 8

With this the method to configure Inboub route on Issabel comes to an end.

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Frequently asked questions ( 5 )

Q

What is the pupose of inbound route on Issabel?

A

The PBX provides multiple ways to route a call. This is the place where the desired call target is selected.

Q

What is Inbound Routes module & its uses on issabel?

A

The Inbound Routes module is used to tell your system what to do with calls that lands into your system on any trunk that has the "context=from-trunk" parameter in the PEER details.

Q

What is the Difference between inbound route dial plan and the normal dial plan on Issabel?

A

The inbound route dial plan works on all calls that are in the public context whereas the normal dial plan works on the domain context.

Q

What is meant by DID Numbers on the inbound route on issabel?

A

If a trunk has multiple DID numbers, you can add multiple inbound routes that based on different DID numbers. When users dial different DID numbers, they will be routed to different destinations.

Q

How inbound route is used on issabel?

A

An inbound route is used to tell the PBX where to route inbound calls based on the caller's phone number or the DID number. Inbound routes are often used in conjunction with time conditions and an IVR.

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