How to Configure The Email Modules in Suite CRM

Configuration Of The Email Modules In Suite CRM

The Emails module in SuiteCRM allows Users to view, store, compose, send and receive email from their own personal email account or a shared inbox, for example a Support or Sales inbox. Emails can be imported and associated with a related SuiteCRM record, for example a Contact or an Account.This video explains the method to configure the email-modules in SuiteCRM

Configure the email modules Configure the mail name and mail address Configure the SMTP mail server Select the Email options that needed

Assignment Notifications

When selected, users will be emailed when a record is assigned to them.

Send notification from the email address of the assigning user

Where the mail server permits this, the assigning user’s name and email address will be included in the From field of the notification email. Otherwise the default system outbound account will be used.

Emails Security Settings

Inbound Email

Set up group mail accounts for monitoring inbound email and bounce handling accounts for campaigns here. You can also manage personal inbound mail account information for users from this panel.

Group Email Account

A group email account allows more than one user to access a particular mail account. This can be useful for sales or support email accounts for example. In addition, group accounts are also used for sending email campaigns. See the Campaigns documentation for more information.

This is the method how to configure the Email modules