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How to create Ring Groups on AI SmartCaller

To Create Ring Groups On AI SmartCaller

Introduction :

The Ring Groups feature is one of the most advantageous options within the AI SmartCaller system. This feature facilitates incoming calls to be distributed among the members of a defined group, which is identified by a single extension. When a call is directed to this newly created extension, all group members will receive the call simultaneously. Let us now proceed to explore the setup process for the Ring Groups feature in AI SmartCaller.

Procedure :

Step 1: Select Cloud PBX

Step2: Click on Ring groups

Step3: Click on create ring groups

Step4: Enter the essential details and click save

Step5: Open the 3 microSIPs

Step6: Now make a call to 123

Snap7: The call will come to the group members snap 7

Conclusion:

We have reached the end of this article. In this guide, we have walked you through the steps required to create ring group on AI SmartCaller. Your feedback is much welcome.

Tag : Ring Make Linphone SIP
FAQ
Q
What are the benefits of using AI SmartCaller Ring Groups?
A
Some key benefits of using AI SmartCaller Ring Groups include improved call center efficiency, enhanced customer experience, increased scalability and flexibility, and cost-effective management of distributed teams or locations.
Q
Is AI SmartCaller a scalable solution?
A
Yes, AI SmartCaller is designed to be a scalable solution that can grow with your organization's needs.
Q
How do I monitor and troubleshoot Ring Groups in AI SmartCaller?
A
AI SmartCaller provides various features for monitoring such as real-time Operator Panel and CDR(Call Detail Record) logs.
Q
Is AI SmartCaller compatible with different types of phones?
A
AI SmartCaller supports a wide range of phone models from various manufacturers, including IP phones, analog phones, and softphones (software-based phones).
Q
Can I integrate AI SmartCaller with other platforms or systems?
A
Yes, AI SmartCaller offers various integration options, such as API connections for custom applications.