How to create Queues in AI SmartCaller

To Create Queues In AI SmartCaller

Inrtoduction

Queue functionality is highly beneficial in our AI smart caller system. By utilizing the Queue, we are able to manage call routing and other options effectively. Additionally, we can establish a designated wait time for callers, which will influence the processing of their requests accordingly.

Procedure:

Step1: Click on Cloud PBX

Step2: Click on Queues

Step3: Click Create Queue

Step4: Enter the Details & Click Save

Step5: Create Inbound Routing into Queue

Step 6: Make the Test Call

Conclusion:

We have reached the end of this article. In this guide, we have walked you through the steps How to create Queue on AI SmartCaller. Your feedback is much welcome.

FAQ
Q
How do I update an existing blacklist entry in AI SmartCaller?
A
Navigate to the "Blacklist" and find the entry you want to modify. Click on the "Edit" button next to the entry, make your changes, and then click "Update".
Q
How do I update an existing blacklist entry in AI SmartCaller?
A
Navigate to the "Blacklist" and find the entry you want to modify. Click on the "Edit" button next to the entry, make your changes, and then click "Update".
Q
How Blacklist numbers are blocked?
A
Blacklist numbers are blocked in inbound traffic. Which means blocked number won't enter in your premises.
Q
Does we can search the phone numbers blocked?
A
Yes, you can search and find the any numbers in your black list
Q
How do I create a new blacklist entry in AI SmartCaller?
A
To create a new blacklist entry in AI SmartCaller, navigate to the "Dashboard -> Cloud PBX -> Blacklist" tab in the AI SmartCaller web interface. Click on
the "Create a blacklist" button and enter the following details:Phone Number and Description